INDUSTRY STANDARDS

 

Daisy Cakes and Bakes is a registered and licensed home-based business located on the Sunshine Coast in QLD (formerly of Canberra ACT).  We strictly abide by our food licensing requirements in the interest of public health.  This includes maintaining records in accordance with a food business registered by the Sunshine Coast Council, such as monitoring and recording refrigeration temperatures used for storing ingredients, using certain products for hand washing and sanitation of our workspace, allowing the Sunchine Coast Council access for inspections of our kitchen and food handling premises, and labeling our products correctly. 

 

In addition to our Sunshine Coast food business registration and license, we are insured and hold Food Safety Supervisory qualifications, and an ABN as required by the Australian Taxation Office.  We love to have fun because we love what we do, but we take running a business seriously, and will not compromise our business by working outside the guidelines.  We appreciate your respect for our business by not asking us to bend the rules for a product we are not permitted to sell. 

Daisy Cakes and Bakes is a professional member of the Australian Cake Artists and Decorators Association (ACADA), and the Australian Cake Decorating Network.  Owner, Renee Jarrett has completed numerous industry specific courses and skills development programs run by accredited industry professionals, from beginner level to advanced, including master classes.

Renee's cakes and gingerbread houses have won places in various competitions across the ACT and NSW, including the Royal Canberra Show and the Queanbeyan-Palaerang Regional Council Christmas In July events.  Renee has also supported multiple community efforts and charities, including Breast Cancer Research Biggest Morning Tea; the PANDSI Cake Off; and Sweet Chari-tea events to raise funds and awareness for those who need a helping hand.

 

privacy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  5. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.

 

If you don’t want us to process your data anymore, please contact us at renee@daisycakesandbakes.com.au or send us mail to: PO Box 773 Caloundra QLD 4551.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at renee@daisycakesandbakes.com.au or send us mail to: PO Box 773 Caloundra QLD 4551.

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